Want your BOT to represent YOU like YOU would?
Build a Gen AI BOT? Easy.
Add content? Update it? Test it? Manage it? Audit it? Connect to multiple channels? Check the answers being given and how that represents your business? Yes, that has to happen too.
Life-cycle management of your Gen AI BOT is essential not only to realizing value from your investment in creating a conversational interface but also to protect your brand, manage risk and continuously improve your BOT’s service to customers.
You need a BOT lifecycle management solution that addresses all your needs from adding content to auditing conversations. If what you want is your BOT to answer and engage with users the way YOU would, then
Setup fast. Manage easily. See better results.
Gives you the tools for non-technical users to easily:
Define and personalize
your BOT’s persona and communication style (and automate this based on your website’s style of communication.) to fit your distinct corporate style and communication requirements.
Ingest content
from your website and documentation on which to ground your BOT’s knowledge base.
Categorise content
and associate typical questions to better tune RAG responses.
Cache answers
that need to be exact (not generated and open to hallucination).
Run automated test
sets to comprehensively validate your BOT’s responses before release and after every update to content.
Connect
your bot to multiple digital channels including Web and WhatsApp.
Business user portal
to manage and edit all content.
Auto-generation
of HTML and Markdown formats to enable all digital channels.
Record
and Audit every conversation.
Analytics
to monitor performance, responses, resolutions and opportunity for refinement of your BOT’s knowledge and responses.
EVALs in place
to ensure policy compliance and guard against LLM hacking.
What You Get with Ditto
Everything you need to get your GenAI BOT and conversational interface up and running —
fast, connected, consistent, and risk-managed.
Features & Benefits
Ditto gives you:
Ingest your web and static document content simply by providing the URL or drag and drop documents for inclusion in your vector content.
Using takes you beyond simply having a GenAI BOT. You get access to the complete set of functionality you need to successfully manage your BOT across all digital channels. A single interface that governs your BOT and all interactions. With all the necessary tools to ingest your content, fine-tune, test and monitor your BOT. You will see immediate value and have the assurance that all needed controls are in place and that your business users can be engaged in managing the BOT’s content and interactions.
Fast track your way to a managed GenAI BOT that represents your company the way you expect: like YOU would.