DVT provides a range of team structuring options to meet your immediate and long term Insurtech team capacity requirements.
Meeting the expectations of customers in modern, digital channels has a direct impact on customer experience, retention and customer advocacy. Upgrade your CX with DVT’s UX and UI services for insurance sector customers.
The need to respond rapidly to product development customer demands and disruptors can mean that a traditional insurance business needs to adopt new ways of work that drive innovation and speed to market. DVT helps organisations adopt and transform into Agile organisations that thrive in the digital space.
Data, analytics and now AI have become key to success in insurance. Migration of data from legacy systems to new applications and platforms enables insights essential to customer acquisition, service, sales and retention. DVT helps Insurtech business source, transform, structure, analyse and gain insight through the latest tools and capabilities in AI, data and analytics.
Using the latest automation platforms enables organisations to rapidly transform customer service experience, address risk areas and free skilled personnel from administrative tasks in order to focus on customer engagement. Robotic process automation is a service from DVT that delivers real ROI to insurance businesses.
A multi-speed IT service environment is enabled both through process and process enabling solutions. DevOps brings efficiency to development and operations through end-to-end co-ordination and collaboration of teams along with facilitating toolsets. DVT provide consulting and implementation services to design, implement and optimise DevOps for your IT function.
“A 2020 McKinsey analysis of the top 20 European insurers by measure of gross written premiums (GWPs) showed that the share of insurers with a digital business increased from 1 percent to 70 percent in just five years`”
“Never has the need to digitize been more critical, given evolving customer behavior and the ever-increasing competitive threat.“