Digital Transformation

Change Management

World-class technology outsource services with operational centres in South Africa. Benefits include time-zone alignment, English as a first language and cost-saving purchasing power of your Dollars, Pounds or Euros.
Years of Service
IT Professionals
Completed Projects
Global Office Locations
Digital Services
abinbev
anglo-american
aon
apleona
bat
bloomable
brit
debswana
deloitte
dentons
discovery
doddle
financial-intellegence-centre-repbulic-of-namibia
fnb
gb-railfreight
im-bank
kantar
mcb
mtn
nedbank
oldmutual
omniplan
payu
perkaloo
peoples-postcode-lottery
pwc
rakbank
reconomy
rcs
rmb
sage
sanlam
santam
sarb
smart
standard-bank
sun-international
syngenta
total-energies
utilita
valpak
village
vitality
vodacom
zilch
abinbev
anglo-american
aon
apleona
bat
bloomable
brit
debswana
deloitte
dentons
discovery
doddle
financial-intellegence-centre-repbulic-of-namibia
fnb
gb-railfreight
im-bank
kantar
mcb
mtn
nedbank
oldmutual
omniplan
payu
perkaloo
peoples-postcode-lottery
pwc
rakbank
reconomy
rcs
rmb
sage
sanlam
santam
sarb
smart
standard-bank
sun-international
syngenta
total-energies
utilita
valpak
village
vitality
vodacom
zilch

Change Enablement
Beyond Change Management

Change management focuses on how to help businesses and organisations embrace, utilise, and adopt change. There are many areas of an organisation that can be impacted by a change. By identifying and managing these aspects we mitigate lengthy adoption due to misalignment, unclear objectives, unresolved issues and lost opportunities. We follow the below basic principles to ensure successful Change Management:

Change management is a systemic approach to ensuring that the impact on all business systems, processes and people are included and aligned during the implementation process.

GREAT TECHNOLOGY NEEDS SUCCESSFUL
CHANGE MANAGEMENT TO

REALISE VALUE

DRIVE SUCCESS WITH

CHANGE
MANAGEMENT

Adopting an open-source change
management strategy can help you
increase the probability of change
success by up to

Source: Gartner

DVT'S DEVELOPMENT

CAPABILITIES

21+

Development Frameworks

600+

IT Professionals

500+

Projects Completed

Change Management Manages Risk & Resistance Through:

Awareness

Prepares business for the change to reduce the risk.

Desire

Identify resistance and with business plans to manage risk.

Ability

Manages resistance and supports business to mitigate the risk.

Knowledge

Enables the change through comms, training, discussions, alignment, user support.

Reinforcement

Drive proficiency and ownership

Change Management Seeks To Improve Project Outcomes In:

Process Changes

Process Changes

System Changes

System Changes

Job Role Changes

Job Role Changes

Structure Changes

Structure Changes

DVT’s Change Enablement Managers Enabled Clients To:

Impact The
Quality Of Data By
80%
Save Time On
Implementation With
55%
Increase The Usage
Of Systems By
80%

Methodologies and approaches

At DVT, we use a hybrid of change methodologies and approaches including Prosci ® who have researched change management best practices for more than 20 years.

Every two years Prosci ® publish their updated research on the ‘Best Practices in Change Management’. The study includes over 8000 global study participants. In response to the question, “what are the greatest contributors to a successful change management initiative?” the results have collectively and consistently pointed to seven straightforward factors that impact the results of a change initiative.

“Organisations who incorporate formalised change management approaches are more likely to exceed project expectations.”

The chart on the right indicates that 93% of change managers, who participated in the 2020 Prosci ® study, with the highest level of change management effectiveness were 6X more likely to exceed project objectives.

Methodologies and approaches

Aspects of a Person’s Job You Can Impact:

At DVT we support our change teams with continued growth opportunities to develop their practices through knowledge sharing, training, and hands-on coaching. Our change leads play an active role in supporting teams when delivering to our clients. We promote a systemic approach to change to ensure that all aspects of the impact are analysed and managed.

Location
Processes
Systems
Tools
Job Roles
Critical Behaviours
Mindsets
Reporting Structure
Performance Reviews
Compensation

DVT's Change EnablementAdvantages

Meet or exceed project objectives through effective user engagement:

Change Enablement Services prioritise user engagement throughout the change process. By involving and engaging users early on, organisations can gather valuable insights and feedback, ensuring that the implemented changes align with user needs and expectations. This user-centric approach increases the likelihood of meeting or even exceeding project objectives as it focuses on delivering solutions that are well-received and embraced by the users.

When Businesses Consider IncorporatingChange Management Processes:

Organisational changes
  • Experiencing rapid growth and undergoing multiple changes, resulting in fatigue.
  • New systems and processes are being implemented to gain competitive advantage.
  • Too many changes that are not aligned.
  • Major cultural shifts.

Roadmap to Change Management

"Quality technical staff"

"Breath of fresh air"

"Invaluable part of the team"

"Can be trusted to take on highly dynamic & difficult to define work"

"People are highly skilled professional & awesome"

"Extremely professional, adaptable & flexible"

"An integral part of our team and their support has been superb"

"The agile toolkit & mindset is an invaluable enabler"

"Went above & beyond the expectation"

"Instrumental in creating ambassadors & embedding agile discipline"

"Formed a highly effective & efficient team that aims to flexibly achieve a shared goal"

"World-class mobile platform in record time"

"Magic started to happen"

"Professionalism, focus & dedication"

"Impressed with their familiarity of Agile methodology"

"One of our valuable partners"

"Excellent partner with quick professional solutions."

"Quality technical staff and consulting, backed by friendly & professional management."

"Professional consulting and collaboration. Realised our requirements."

"Committed to success, delivers on their promise to create cutting edge technology."

"Comforting to have such a professional partner on call to help you."

"Creativity delivered what others couldn't; cost-effective and timely."

"To say that we were impressed would be an understatement."

Case Studies

Meet
Melani French
Executive Head: Business Enablement & The DVT Academy
Connect with DVT

World Class IT services.
Regional presence to partner
with you for success.

DVT leadership and experts are located in key customer regions, including the United Kingdom, Ireland, Netherlands, Romania, South Africa, Kenya, and the United Arab Emirates. We offer local capability to partner with you for all your service requirements and global scalability to ensure fast, efficient, and effective fulfillment of your IT service and staffing needs. We are ready to partner with you. Contact your local DVT leadership today to get started.

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FAQ's

Why is digital transformation change management important?

Digital transformation change management is important because it helps organizations ensure the successful adoption and integration of new technology, processes, and systems. Without effective change management, digital transformation initiatives can be hindered by resistance to change, lack of engagement, and inadequate communication and training.

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